TENPYODO

How to Buy

ご利用案内

01How to Order
  • The selling price includes consumption tax
  • Shipping is free of charge regardless of quantity.
  • The products are also sold at stores,
    and we place great importance on dealing with all customers at an unfair time.
  • We strive to update the inventory status of products promptly,
    but please note that there may be a time lag due to the absence of a person in charge or store holidays.
  • When the stock is secured, we will notify you of “confirmation of order”.
  • We will thoroughly protect and manage personal information,
    and will strictly adhere to confidential matters regarding consultation and privacy.
02Payment of Product Price
  • Bank Transfer
  • Cash on delivery
  • Credit Card
  • Payment in Installments
03Product Shipping
  • We will contact you with the “Inquiry Invoice Number” after shipping.
  • For overseas delivery, we use Japan Post’s EMS(Express Mail Service).
  • Shipping, insurance and handling will be borne by our shop,
    but customers will be responsible for any customs duties incurred upon entry.

Payments

お支払い方法

Bank Transfer
  • Financial institution name : THE BANK OF FUKUOKA, LTD.
    Unified financial institution code : 0177
    Swift cord : FKBKJPJT
    Branch name : HAKATA BRANCH
    Branch code : 200
    Account number : 2246062
    Name : Takashi Imabayashi
    Address : 10-12 Shimokawabatamachi, Hakata-ku, Fukuoka-shi, Fukuoka, 812-0027, JAPAN
    Phone : +81-92-710-6657
Credit Card (Square)
  • Online payment by Square.
Installment Payment (TENPYODO)
  • After sending the down payment first,
    you can set the number and amount of payments you like within one year.
  • We will ship the item after it is fully delivered.

Reference ExampleIf you pay ¥ 300,000 three times
(Down payment)¥ 100,000 (1st time) ¥ 100,000 (2nd time) ¥ 100,000

Guarantee

商品の保証

  • We will responsibly guarantee the products and times described in the explanation.
    If the legal expert decides that it is not genuine,
    we will accept returns(product price + shipping + appraisal fee)regardless of the period.
    (The opinions of a few people and experts are not limited to this.)
  • If we cannot meet your expectations due to differences in image,
    we will accept returns within one week from the date of arrival.
    Customers are responsible for the shipping and handling charges (insurance, cash on delivery, etc.)
    on the outbound route and the shipping charges on the return route.
  • All products are rigorously inspected by our staff.
    In the unlikely event that a scratch or repair is confirmed without a declaration,
    we will accept returns.
    As for antique works, hundreds of years have passed,
    and most of the works were created for the purpose of use,
    so works that are unused like modern ceramics are rare.
    We will explain the product status in as much detail as possible,
    so we would be grateful if you could understand that point.
  • In solidarity with the delivery company,
    we take great care not to make any mistakes in the delivery of goods.
    If you find any damage due to shipping, please contact us immediately.
    After a certain period of time, the warranty will no longer apply,
    so please check the contents after arrival.
  • In the following cases, we cannot accept returns.
    – Damaged items(excluding damage due to shipping)
    – Items different from the purchased item